AI voice reception · Singapore clinics

Never miss a patient call again.

Meet Vera. Our AI-powered voice reception for Singapore clinics.

Compliant by design.

Book a demo Hear her in action
24/7 voice receptionAnswers every call, day or night.
MultilingualSpeaks your patients' language.
Patient memoryRemembers who called and why.
PDPA-readyBuilt for Singapore data law.
Incoming call Tue · 9:04 PM
My tooth's been hurting since dinner — can I see someone tomorrow?
I'm sorry to hear that. I can get you booked. Have you visited us before?
First time.
No problem, Mei. Dr. Lim has 10:30 AM open tomorrow. I've booked it and sent an SMS confirmation.
✓Answered instantly · appointment booked · confirmation sent

The problem

It's 9pm. A patient finally has a free moment to make an appointment. They call your clinic. Nobody answers. They open Google and call the next name on the list.

Your front desk is losing you patients.

0%

of patient calls go unanswered

Talkdesk Healthcare Report, 2025
0%

hang up rather than leave a voicemail

PatientBond Survey, 2025
0%

call a competitor instead

Patient10x, 2025
30 calls a day, 23% missed — 7 lost calls a day. At a very conservative $75 per missed appointment — well below the typical $150–200 clinic visit — that's $525 a day, or roughly $13,650 a month, walking out the door. Illustrative estimate — conservative assumptions, editable.

See it in action

One patient. Two moments, three weeks apart.

Vera doesn't just answer — she remembers. The same patient, the same memory, whichever channel they choose.

Incoming call Tue · 9:04 PM
My tooth's been hurting since dinner — can I see someone tomorrow?
I'm sorry to hear that. I can get you booked. Have you visited us before?
First time.
No problem, Mei. Dr. Lim has 10:30 AM open tomorrow. I've booked it and sent an SMS confirmation.
✓Answered instantly · appointment booked · confirmation sent

How it works

Three systems, working as one.

Voice

24/7 Voice Reception

  • Answers instantly, every hour of every day
  • Routes each call based on reason for visit

Channels

Omnichannel Reach

  • Call, WhatsApp, SMS, email and Instagram
  • One continuous conversation across all of them

Memory

Patient Memory Layer

  • Recognises returning patients automatically
  • Recalls past visits, reasons and preferences

One patient. One memory. Every channel.

Customised for you

Trained for your clinic, not templated.

Think of it less like installing software, and more like onboarding a new team member — trained specifically on how your clinic works, before they ever answer a call.

Vera
Generic software
Learns your doctors, rooms and hours
One-size-fits-all scripts
Speaks the way your clinic speaks
Robotic, templated replies
Set up around your existing workflow
Your workflow bends to the tool

The patient experience

What patients actually feel.

Without — staffed front deskFifteen hours a day, no one answers
12 AM6 AM12 PM6 PM12 AM
With — AI receptionEvery hour of the day, covered
12 AM6 AM12 PM6 PM12 AM
Call answered Call missed

One feels frustrating and forgettable. One feels like the clinic actually knows you.

Compliance

Compliant by design — not bolted on.

Maximum PDPA penalty for a patient-data breach
$1,000,000
01

Your patient data never leaves Singapore

Hosted entirely in-country — nothing crosses the border.

02

Vera only sees what she needs to

Access is scoped to booking and routing — nothing more.

03

Enterprise-grade data security

A dedicated, isolated database for every clinic, with secure role-based access.

Aligned with MOH/HSA Artificial Intelligence in Healthcare Guidelines (AIHGle 2.0, March 2026).

Get started

Hear Vera answer your clinic's next call.

A 20-minute demo, tailored to your clinic. No setup required to see it working.

Book a demo